Multi Specialty Hospitals

Intelligent Engagement for Multi‑Specialty Care

Unify patient outreach and follow‑up for every department with AI‑driven, specialty‑specific engagement.

The Solution

Enable Better Healthcare Management with Healthfeed

Specialty-Specific Patient Journeys

Deliver tailored outreach and care reminders for every department: cardiology, oncology, orthopedics, and more. Personalize care plans, health tips, and follow-ups based on specialty needs to improve adherence and specialty outcomes system-wide.

Centralized Care Gap & Follow-Up Management

Track preventive screenings, chronic care gaps, referrals, and post-discharge follow-ups across multiple specialties in one place. Ensure patients complete critical next steps while improving departmental quality and reducing operational silos.

Omnichannel Engagement for Complex Patient Needs

Manage patients navigating multiple specialties with coordinated outreach through SMS, email, push, and in-app messaging. Keep them informed of appointments, instructions, and care milestones to improve care plan adherence and patient experience.

Benefits

Why Choose Us ?

Deliver AI-powered, omnichannel communication tailored to each member’s health journey. Reach the right people, on the right channel, at the right moment to improve care gap closure and engagement outcomes.

Boost Department-Level Quality Scores

Improve HEDIS, preventive screening, and chronic care management metrics within individual specialties through AI-driven patient outreach.

Reduce No-Shows and Improve Coordination

Lower missed appointments and cancellations with automated, specialty-specific reminders and pre-visit instructions tailored by department.

Enhance Patient Experience Across Service Lines

Deliver timely, relevant updates, appointment reminders, and post-care follow-ups that improve CAHPS scores and patient loyalty.

Streamline Multi-Specialty Care Navigation

Guide patients with complex, multi-department care journeys using real-time, coordinated outreach to prevent gaps and unnecessary visits.

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Experience the future of Healthcare CX

Request a free demo today and see how we can transform your healthcare CX.

Frequently Asked Questions

How does HealthFeed integrate with our existing systems?

HealthFeed offers pre-built connectors for major EMRs, EHRs, CRMs, utilization management, and care management platforms (e.g., Cerner, Epic, ZeOmega). We also offer custom integrations and APIs, tailor built for your specific requirements and workflows.

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How do you ensure data security and regulatory compliance?

We’re fully HIPAA‑compliant and built for CMS interoperability readiness. Additionally we adhere to GDPR, CPRA , and TX- RAMP guidelines. All data is encrypted in transit and at rest, with role‑based access controls, audit logging, and SOC‑2–certified infrastructure—so you can trust member and patient information stays private and secure.

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Can we customize engagement journeys to our brand and workflows?

Absolutely. HealthFeed’s white‑label member app and provider portal allow you to tailor UI/UX, messaging tone, and channel mix. Our AI‑driven personalization engine can be tuned with your clinical rules, reward programs, and specialty‑specific pathways so every outreach aligns with your brand and care protocols.

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What ROI and outcomes can we expect—and how quickly?

Most clients see measurable improvements within a few weeks: higher care‑gap closures, point boosts in CAHPS/HOS, and reduced avoidable utilization. Our real‑time analytics dashboards let you track metrics like outreach open rates, appointment adherence, and cost savings—so you can prove value from day one.

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What does implementation and ongoing support look like?

A typical rollout takes 6–8 weeks, including system integration, journey design workshops, and training. You’ll have a dedicated Customer Success Manager plus 24/7 support resources, regular strategy reviews, and access to our best‑practice playbooks to optimize engagement and continuously improve outcomes.

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