Drive Smarter, Personalized Care at Scale

HealthFeed helps health plans and care teams manage entire populations with precision. From identifying rising-risk members to activating personalized care plans, our AI-powered platform reduces costs, boosts engagement, and improves health outcomes—at scale.

The Problem

The Challenge in Population Health Management

Managing population health sounds simple—until you try it. Most health plans struggle with:

Fragmented Systems

Disparate data sources and poor integration prevent a unified member health view, hindering care coordination and informed decision-making across providers and plans.

Delayed Risk Identification

Slow or insufficient data analysis delays recognizing at-risk members, reducing the chance for early intervention and timely care that may prevent costly health complications.

Siloed Care Teams

Care teams working independently lack shared information, causing miscommunication, care gaps, and delayed action, ultimately impacting member outcomes and satisfaction.

Low Member Engagement

Members may not actively participate in their care, reducing treatment adherence and making it hard for health plans to influence positive health behaviors or outcomes.

Limited Outcome Visibility

Insufficient transparency in tracking care outcomes makes it challenging to measure impact, demonstrate ROI, and refine population health management strategies.

One-Size-Fits-All Outreach

Generic communication limits outcomes and erodes trust.
The Problem

The Challenge in SDOH Management

Closing care gaps isn’t just about clinical interventions. Members face everyday barriers that prevent them from accessing care and following treatment plans:

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Fragmented Systems

Disparate data sources and poor integration prevent a unified member health view, hindering care coordination and informed decision-making across providers and plans.

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Delayed Risk Check

Slow or insufficient data analysis delays recognizing at-risk members, reducing the chance for early intervention and timely care that may prevent costly health complications.

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Siloed Care Teams

Care teams working independently lack shared information, causing miscommunication, care gaps, and delayed action, ultimately impacting member outcomes and satisfaction.

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Low Member Engagement

Members may not actively participate in their care, reducing treatment adherence and making it hard for health plans to influence positive health behaviors or outcomes.

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Limited Outcome Visibility

Insufficient transparency in tracking care outcomes makes it challenging to measure impact, demonstrate ROI, and refine population health management strategies.

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One-Size-Fits-All Outreach

Generic communication limits outcomes and erodes trust.

The Solution

HealthFeed’s Population Health Management Capabilities

Integrated Population View

Bring all your data together for a real-time, unified perspective.

  • Connects EMRs, EHRs, CRMs, and claims via APIs or prebuilt connectors

  • Offers a 360° member profile including history, gaps, goals, and activity

  • Enables targeted segmentation by condition, risk score, or care stage

63%

reduction in hospital readmission rates when using integrated population data frameworks

76%

improvement in Chronic disease management metrics with unified, real-time patient data integration.

Predictive Analytics for Early Intervention

17%

improvement in protocol compliance using AI-driven predictive analytics

3:1

ratio of healthcare cost savings to spending on preventive predictive analytics

Act before risks become readmissions.

  • Uses AI to surface rising-risk members and potential health events

  • Flags care gaps and outliers in real time

  • Recommends next-best actions for proactive care

Automated, Personalized Outreach

Reach members where they are—with messages that resonate.

  • Sends tailored nudges via SMS, email, or IVR

  • Triggers outreach based on inactivity, non-adherence, or risk flags

  • Keeps communication timely, human, and actionable

3x

higher patient engagement rate when using automated personalized outreach solutions

94%

appointment booking success rate when using automated personalized outreach tools.

Targeted Care Plan Activation

18%

improvement in patient attainment of disease control goals having a personalized care plan

22%

improvement in health-related quality-of-life scores after implementing care plans,

Deliver the right intervention, at the right time.

  • Assigns condition-specific plans for chronic and preventive care

  • Tracks member progress on tasks, goals, and content engagement

  • Allows care managers to adapt plans in real time

Outcome Measurement & Impact Tracking

Know what’s working—and what’s not.

  • Dashboards track engagement, adherence, and outcome improvements

  • Visualize population trends and program ROI

  • Export insights to inform strategy and reporting

3.2x

average ROI from engagement initiatives with real-time impact measurement.

6 Billion+

people's progress tracked by WHO's outcome measurement system globally

Data Security & Compliance

48%

Reduction in healthcare data breaches in the US since the onset of HIPAA and related initiatives

80%

fewer breach-related incidents in compliant organizations

Built for trust in every workflow.

  • HIPAA, GDPR, CPRA-compliant with full encryption

  • Role-based access controls for different user levels

  • Audit trails for outreach, data updates, and task changes

User Journey:
Managing Hypertension at Scale

Sally’s Story

Key Benefits for Payers and Care Teams

Before you build more custom integrations or deploy disconnected point solutions, consider the HealthFeed advantage:

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  • Improved Health Outcomes
    Better management of chronic conditions and preventive care gaps.
  • Lower Costs
    Reduce avoidable ER visits, readmissions, and non-compliance costs.
  • Stronger Member Engagement
    Personalized content and reminders keep members active in their own care.
  • Operational Efficiency
    Automated workflows and unified data reduce the burden on care teams.
  • Compliance Confidence
    Stay audit-ready with full adherence to HIPAA, GDPR, and more.

See It in Action

HealthFeed transforms population health from reactive to predictive, from generic to personalized.

Ready to activate smarter care across your population?

Frequently Asked Questions

How does HealthFeed integrate with our existing systems?

HealthFeed offers pre-built connectors for major EMRs, EHRs, CRMs, utilization management, and care management platforms (e.g., Cerner, Epic, ZeOmega). We also offer custom integrations and APIs, tailor built for your specific requirements and workflows.

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How do you ensure data security and regulatory compliance?

We’re fully HIPAA‑compliant and built for CMS interoperability readiness. Additionally we adhere to GDPR, CPRA , and TX- RAMP guidelines. All data is encrypted in transit and at rest, with role‑based access controls, audit logging, and SOC‑2–certified infrastructure—so you can trust member and patient information stays private and secure.

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Can we customize engagement journeys to our brand and workflows?

Absolutely. HealthFeed’s white‑label member app and provider portal allow you to tailor UI/UX, messaging tone, and channel mix. Our AI‑driven personalization engine can be tuned with your clinical rules, reward programs, and specialty‑specific pathways so every outreach aligns with your brand and care protocols.

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What ROI and outcomes can we expect—and how quickly?

Most clients see measurable improvements within a few weeks: higher care‑gap closures, point boosts in CAHPS/HOS, and reduced avoidable utilization. Our real‑time analytics dashboards let you track metrics like outreach open rates, appointment adherence, and cost savings—so you can prove value from day one.

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What does implementation and ongoing support look like?

A typical rollout takes 6–8 weeks, including system integration, journey design workshops, and training. You’ll have a dedicated Customer Success Manager plus 24/7 support resources, regular strategy reviews, and access to our best‑practice playbooks to optimize engagement and continuously improve outcomes.

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