Comprehensive Diabetes Management: Tools and Strategies for Better Health
Discover HealthFeed's personalized diabetes management tools, from meal planning to CGM integration, for better health.
Turn Quality Goals into Measurable Wins
HealthFeed helps payers and providers close care gaps, improve HEDIS® and Star Ratings, and deliver targeted interventions that increase compliance, without adding complexity to care teams.
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The Problem
The Challenge in Quality Measurement
Improving quality scores requires more than tracking metrics—it demands timely, targeted member engagement:
Fragmented Data Sources
Quality data often lives in multiple disconnected systems.
Missed Care Gaps
Delayed detection results in lost opportunities to improve scores.
Low Member Response Rates
Traditional outreach fails to engage hard-to-reach populations.
Short Measurement Windows
Limited time to identify, act, and confirm gap closure.
Proving ROI
Linking interventions to measurable quality improvement is difficult.
The Problem
The Challenge in SDOH Management
Closing care gaps isn’t just about clinical interventions. Members face everyday barriers that prevent them from accessing care and following treatment plans:
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Fragmented Data Sources
Quality data often lives in multiple disconnected systems.
Missed Care Gaps
Delayed detection results in lost opportunities to improve scores.
Low Member Response Rates
Traditional outreach fails to engage hard-to-reach populations.
Proving ROI
Linking interventions to measurable quality improvement is difficult.
The Solution
HealthFeed’s HEDIS & Quality Capabilities
HealthFeed gives care teams a centralized, intelligent platform to track, manage, and engage members across their entire health journey.
Unified Quality Data View
See all your quality measures in one place.
Integrates with EHRs, claims, lab systems, and care management platforms.
Maps open gaps to specific members with full clinical and demographic context.
Supports NCQA-compliant measure tracking.
40%
higher data reliability in healthcare organizations with integrated quality data views
50%
less manual review time in unified quality data systems
Gap Identification & Prioritization
85%
care gap closure rates in organisations with targeted gap identification aligned with quality frameworks
40%
improved timely intervention rates when prioritizing care gaps by urgency and impact
Focus on the members who will move your scores most.
Aligns with HEDIS®, CMS Star Ratings, and other quality frameworks.
Flags gaps by urgency, impact potential, and member accessibility.
Enables care teams to act before reporting deadlines.
Targeted, Multi-Channel Outreach
Engage members in the channels they prefer.
Delivers personalized reminders via SMS, email, IVR, chat, or mail.
Uses AI to optimize timing and messaging for higher response rates.
Escalates outreach for high-impact measures nearing closure deadlines.
60%
higher patient engagement rates when using multi-channel outreach
30%
increase in patient response rates when using AI-optimized outreach timing and messaging
Care Gap Closure Workflows
85%
identified gap closure rate in organizations with automated care gap workflows
40%
increase in patient response rates when using AI-optimized outreach timing and messaging
Automate the steps from identification to confirmation.
Generates tasks for care teams based on measure requirements.
Integrates with labs, providers, and scheduling systems for faster completion.
Records proof of completion for audit readiness.
Real-Time Quality Performance Tracking
See progress as it happens.
Live dashboards show measure compliance rates, trends, and gaps remaining.
Drill down to member-level actions and outcomes.
Export performance data for NCQA reporting and internal reviews.
85%
average ROI on food insecurity programs
62%
faster response time in identifying and addressing quality and safety issues using real-time quality dashboards
User Journey: Closing a Mammogram Screening Gap
Lisa’s Story
Key Benefits for Payers and Care Teams
Before you build more custom integrations or deploy disconnected point solutions, consider the HealthFeed advantage:
- Higher HEDIS® & Star Ratings
Close more gaps, faster, and meet compliance targets. - Maximize Incentives
Boost bonus eligibility and shared savings by improving scores. - Better Member Engagement
Increase participation with personalized, culturally sensitive outreach. - Operational Efficiency
Streamlined workflows reduce manual tracking and follow-up burden. - Clear ROI
Prove the value of interventions with real-time performance data.
Frequently Asked Questions
How does HealthFeed integrate with our existing systems?
HealthFeed offers pre-built connectors for major EMRs, EHRs, CRMs, utilization management, and care management platforms (e.g., Cerner, Epic, ZeOmega). We also offer custom integrations and APIs, tailor built for your specific requirements and workflows.
How do you ensure data security and regulatory compliance?
We’re fully HIPAA‑compliant and built for CMS interoperability readiness. Additionally we adhere to GDPR, CPRA , and TX- RAMP guidelines. All data is encrypted in transit and at rest, with role‑based access controls, audit logging, and SOC‑2–certified infrastructure—so you can trust member and patient information stays private and secure.
Can we customize engagement journeys to our brand and workflows?
Absolutely. HealthFeed’s white‑label member app and provider portal allow you to tailor UI/UX, messaging tone, and channel mix. Our AI‑driven personalization engine can be tuned with your clinical rules, reward programs, and specialty‑specific pathways so every outreach aligns with your brand and care protocols.
What ROI and outcomes can we expect—and how quickly?
Most clients see measurable improvements within a few weeks: higher care‑gap closures, point boosts in CAHPS/HOS, and reduced avoidable utilization. Our real‑time analytics dashboards let you track metrics like outreach open rates, appointment adherence, and cost savings—so you can prove value from day one.
What does implementation and ongoing support look like?
A typical rollout takes 6–8 weeks, including system integration, journey design workshops, and training. You’ll have a dedicated Customer Success Manager plus 24/7 support resources, regular strategy reviews, and access to our best‑practice playbooks to optimize engagement and continuously improve outcomes.
