Engage Every Member, Everywhere
Deliver AI‑powered, personalized outreach across every channel, helping members stay connected, close care gaps, and take timely action.
Request a Demo
.png)
.png)
.png)
Smarter Outreach That Drives Action
Automate, personalize, and scale communication with the right message at the right time, ensuring members never miss critical health steps.
Multi‑Channel Member Communication
Personalized Messaging & Content
Automated Reminders & Follow‑Ups
Adaptive Outreach Intelligence
All Your Healthfeed Features, On The Go
Multi‑Channel Member Communication
Engage members seamlessly through their preferred channels—SMS, email, IVR, chat, or mail—driving stronger connections and higher response rates.
Omni‑channel delivery across digital and offline modes
Consistent messaging to reduce confusion and drop‑offs
Member preferences stored for ongoing communication
Real‑time updates on delivery and engagement
Personalized Messaging & Content
Use intelligent predictive analytics to anticipate health risks, identify rising‑risk members, and guide teams with recommended next best actions for timely interventions.
Tailored content by cultural and language needs
Stigma‑sensitive messaging for behavioral health
Educational resources adapted for literacy levels
Dynamic campaigns aligned with care journeys
Automated Reminders & Follow‑Ups
Reduce missed programs, appointments, and screenings with intelligent scheduling, automated confirmations, and re‑engagement workflows.
Appointment reminders via SMS, email, or IVR
Automated rescheduling options in case of no‑shows
Follow‑up nudges to reinforce medication adherence
Escalated outreach when deadlines are near
Adaptive Outreach Intelligence
Smart optimized timing, frequency, and message type to boost member responses, ensuring outreach is timely, relevant, and results‑driven.
Predictive timing for higher open and response rates
Triggers based on risk alerts and inactivity
Priority escalation for high‑impact measures
Analytics to refine campaigns over time
Benefits that Empower You
Proactive Member Re‑Engagement
Automatically detect inactive or non‑adherent members and trigger timely nudges that bring them back into care programs.
Culturally Inclusive Outreach
Deliver language‑ and culture‑sensitive content that reduces stigma, builds trust, and improves participation in behavioral health programs.
Deadline‑Driven Campaigns
Automatically escalate reminders and outreach as quality measure deadlines approach, ensuring compliance targets are never missed.
Data‑Backed Engagement Optimization
Continuously learn from outreach performance to refine messaging, timing, and channels—improving efficiency with every campaign.
