Healthcare Providers

Smarter Patient Engagement, Better Clinical Outcomes

Empower providers with AI-driven, real-time patient outreach, care gap closure, and outcomes-based engagement tools.

The Solution

Enable Better Healthcare Management with Healthfeed

HealthFeed helps healthcare providers engage patients with real-time, personalized outreach, improve care gap closures, and reduce avoidable costs. Activate patients across digital channels while improving CAHPS, HEDIS, and clinical quality outcomes.

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Sectors

Built for Every Type of Healthcare Provider

Hospital Systems

Deliver coordinated, system-wide patient engagement with personalized outreach and care gap management to improve outcomes, optimize throughput, and reduce readmissions across all care settings.

Multi-Specialty Hospitals

Engage patients across service lines with specialty-specific outreach, condition-based alerts, and preventive care reminders that improve clinical quality, patient satisfaction, and operational efficiency.

Accountable Care Organizations (ACOs)

Support value-based care initiatives with timely, AI-driven patient activation, chronic care management, and risk-based population health strategies to lower costs and improve shared savings metrics.

Management Services Organizations (MSOs)

Equip partner practices with a scalable, centralized engagement platform that drives care gap closure, boosts patient satisfaction, and improves quality measure performance across all locations.

Independent Physician Associations (IPAs)

Empower affiliated providers with personalized patient outreach, real-time engagement tools, and actionable care gap alerts to enhance population health and payer performance metrics.

Behavioral & Mental Health Providers

Extend digital engagement for mental health management, appointment reminders, and ongoing wellness check-ins to improve access, adherence, and patient satisfaction outcomes.

Federally Qualified Health Centers (FQHCs)

Support underserved populations with multilingual, personalized outreach, preventive care reminders, and community-based health interventions to improve care quality and compliance.

The HealthFeed Platform

HealthFeed powers smarter engagement across every facet of care, from population health and HEDIS performance to behavioral health and SDoH. Our unified platform equips payers and providers to identify risk, personalize outreach, and coordinate care at scale to drive better outcomes, higher satisfaction, and lower total cost of care.

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Population Health Management

Proactively manage member cohorts, close care gaps, and reduce costs with AI-driven, omnichannel outreach strategies.

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HEDIS & Quality

Boost Stars and HEDIS performance with real-time engagement, care gap alerts, and personalized health interventions.

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Care Management

Coordinate personalized, real-time outreach, care gap closure, and condition-based support tools to improve care quality and reduce costs.

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Creative Design

Population Health Management

Proactively manage member cohorts, close care gaps, and reduce costs with AI-driven, omnichannel outreach strategies.

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Creative Design

HEDIS & Quality

Boost Stars and HEDIS performance with real-time engagement, care gap alerts, and personalized health interventions.

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Benefits

Why Choose Us ?

Boost Care Gap Closure Rates

Close preventive and chronic care gaps with personalized, omnichannel patient outreach that improves HEDIS and quality performance.

Improve Patient Satisfaction & CAHPS Scores

Deliver timely, relevant, and convenient communication that improves patient experience and elevates CAHPS scores.

Lower Avoidable Utilization

Reduce ER visits, readmissions, and unnecessary inpatient stays with proactive, condition-based patient navigation and alerts.

Optimize Value-Based Care Performance

Enhance ACO and value-based program results with smarter patient engagement strategies that lower total cost of care and improve outcomes.

Experience the future of Healthcare CX

Request a free demo today and see how we can transform your healthcare CX.

Frequently Asked Questions

How does HealthFeed integrate with our existing systems?

HealthFeed offers pre-built connectors for major EMRs, EHRs, CRMs, utilization management, and care management platforms (e.g., Cerner, Epic, ZeOmega). We also offer custom integrations and APIs, tailor built for your specific requirements and workflows.

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How do you ensure data security and regulatory compliance?

We’re fully HIPAA‑compliant and built for CMS interoperability readiness. Additionally we adhere to GDPR, CPRA , and TX- RAMP guidelines. All data is encrypted in transit and at rest, with role‑based access controls, audit logging, and SOC‑2–certified infrastructure—so you can trust member and patient information stays private and secure.

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Can we customize engagement journeys to our brand and workflows?

Absolutely. HealthFeed’s white‑label member app and provider portal allow you to tailor UI/UX, messaging tone, and channel mix. Our AI‑driven personalization engine can be tuned with your clinical rules, reward programs, and specialty‑specific pathways so every outreach aligns with your brand and care protocols.

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What ROI and outcomes can we expect—and how quickly?

Most clients see measurable improvements within a few weeks: higher care‑gap closures, point boosts in CAHPS/HOS, and reduced avoidable utilization. Our real‑time analytics dashboards let you track metrics like outreach open rates, appointment adherence, and cost savings—so you can prove value from day one.

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What does implementation and ongoing support look like?

A typical rollout takes 6–8 weeks, including system integration, journey design workshops, and training. You’ll have a dedicated Customer Success Manager plus 24/7 support resources, regular strategy reviews, and access to our best‑practice playbooks to optimize engagement and continuously improve outcomes.

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