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One Member App for All Your Needs.

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Member App Experience like no other

Take as many pixel-perfect UI elements as you want and style them the way you need in a fraction of the time.

Sectors

Built for Every Type of Healthcare Provider

Personalized Health Guidance

Get tailored health tips, care reminders, and wellness recommendations based on your personal health data, conditions, and engagement history. Stay on track with proactive nudges built just for you.

Omnichannel Care Navigation

Seamlessly receive updates, reminders, and care alerts via your preferred channels: SMS, email, push notifications, or in-app chat. Never miss an important step in your health journey.

Real-Time Care Gap Alerts

Instantly get notified about overdue screenings, appointments, or medication refills. Close care gaps quickly with actionable prompts and one-click access to schedule visits or connect with support.

Rewards & Incentives Hub

Track your healthy actions and unlock rewards by completing care tasks or wellness activities. Integrated with popular incentive programs to keep you motivated and engaged.
Benefits

Why Choose Us ?

Boost Care Gap Closure Rates

Close preventive and chronic care gaps with personalized, omnichannel patient outreach that improves HEDIS and quality performance.

Improve Patient Satisfaction & CAHPS Scores

Deliver timely, relevant, and convenient communication that improves patient experience and elevates CAHPS scores.

Lower Avoidable Utilization

Reduce ER visits, readmissions, and unnecessary inpatient stays with proactive, condition-based patient navigation and alerts.

Optimize Value-Based Care Performance

Enhance ACO and value-based program results with smarter patient engagement strategies that lower total cost of care and improve outcomes.

How it works

3 simple steps to transform your healthcare CX

Step 1

Assess & Recommend

Leverage real-time data and AI-driven insights to identify care gaps, risks, and engagement opportunities for each member.

Step 2

Engage & Activate

Deliver personalized, omnichannel messages, reminders, and care navigation prompts tailored to individual health needs.

Step 3

Track & Optimize

Monitor engagement, care gap closures, and outcomes through real-time dashboards, refining outreach strategies for better results.

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Population Health Management

Proactively manage member cohorts, close care gaps, and reduce costs with AI-driven, omnichannel outreach strategies.

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HEDIS & Quality

Boost Stars and HEDIS performance with real-time engagement, care gap alerts, and personalized health interventions.

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Care Management

Coordinate personalized, real-time outreach, care gap closure, and condition-based support tools to improve care quality and reduce costs.

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Experience the future of Healthcare CX

Request a free demo today and see how we can transform your healthcare CX.

Frequently Asked Questions

How does HealthFeed integrate with our existing systems?

HealthFeed offers pre-built connectors for major EMRs, EHRs, CRMs, utilization management, and care management platforms (e.g., Cerner, Epic, ZeOmega). We also offer custom integrations and APIs, tailor built for your specific requirements and workflows.

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How do you ensure data security and regulatory compliance?

We’re fully HIPAA‑compliant and built for CMS interoperability readiness. Additionally we adhere to GDPR, CPRA , and TX- RAMP guidelines. All data is encrypted in transit and at rest, with role‑based access controls, audit logging, and SOC‑2–certified infrastructure—so you can trust member and patient information stays private and secure.

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Can we customize engagement journeys to our brand and workflows?

Absolutely. HealthFeed’s white‑label member app and provider portal allow you to tailor UI/UX, messaging tone, and channel mix. Our AI‑driven personalization engine can be tuned with your clinical rules, reward programs, and specialty‑specific pathways so every outreach aligns with your brand and care protocols.

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What ROI and outcomes can we expect—and how quickly?

Most clients see measurable improvements within a few weeks: higher care‑gap closures, point boosts in CAHPS/HOS, and reduced avoidable utilization. Our real‑time analytics dashboards let you track metrics like outreach open rates, appointment adherence, and cost savings—so you can prove value from day one.

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What does implementation and ongoing support look like?

A typical rollout takes 6–8 weeks, including system integration, journey design workshops, and training. You’ll have a dedicated Customer Success Manager plus 24/7 support resources, regular strategy reviews, and access to our best‑practice playbooks to optimize engagement and continuously improve outcomes.

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